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Privacy Policy



Thank you for visiting the VOLUNTEER WEST VIRGINIA Web site and reviewing our privacy policy. The West Virginia Commission for National and Community Service and its program VOLUNTEER WEST VIRGINIA is committed to protecting online users’ privacy. Our privacy policy is clear: We will collect no personal information about you when you visit our Web site unless you choose to provide that information to us. We believe that protection of personal privacy on the Internet is our responsibility, to assure citizen confidence, increase participation in online activities and support effective delivery of services. At volunteerwv.org, we intend to give you as much control as possible over your personal information. The purpose of our policy is to inform you about the types of information we gather when you visit our site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information. The following is the privacy policy for this site (all pages starting with volunteerwv.org).

If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a form that e-mails us this information, we will only use the personally identifiable information to respond to your request and analyze trends.

We collect some information that is used for analysis and statistical purposes that help us manage the VOLUNTEER WEST VIRGINIA site.

  1. Information that we collect for statistical purposes
  2. We automatically collect electronically generated information about your visit to our site, such as the date, type of browser used, and technical Internet protocol data. We collect this information about each user session from our user logs, and refer to it in summary form for statistical purposes.

  3. Information that you provide us when using our interactive forms and functions
  4. This information may include such things as name, address, telephone number, and other personal and business data, depending on the particular service you use. We collect only that data necessary to provide the service that you are requesting.

  5. Control of personal information
  6. At any time, while accessing our site(s), any user, while online, may decline participation in any activity that asks for information (i.e. survey, e-mail or e-commerce). Your choice not to participate will in no way affect your ability to use any other feature on our site(s). In online applications that ask for personal information, you also are provided the option of canceling or "clearing all fields" of information and terminating the application. You also are provided an automatic way to "unsubscribe" to any newsletters, notices, schedules, etc., sent to you automatically by E-mail in our various contact services (listserves).

  7. Use of Database
  8. In order for users to access the VOLUNTEER WEST VIRGINIA database they must first open a free account by providing basic information and describing how they will use the data, and they must agree to a usage agreement. This allows staff to monitor usage and examine how the information is being used to connect volunteers and organizations who use volunteers.

  9. Use of cookies
    1. We do not use "persistent" cookies to collect permanent information. We may use "persistent" cookies (which would reside on the user’s computer) to increase ease of use. Such a cookie might contain the user’s ID number, thereby relieving the user of having to always enter the number. Under this circumstance we will only use a "persistent" cookie when you give your permission.
    2. We do use "non-persistent" cookies in applications (such as the online volunteer application) that keep track of a user’s online session and make it possible for you to complete a form or use a function, but this cookie disappears when you finish filling out an application, or searching a database.

  10. Disclosure to third parties
  11. As a governmental agency, we are governed by public records laws. Any information that we receive through use of our site is subject to the same provisions as information provided on paper. Otherwise, we do not share personal identifying information with any third party without your permission. We disclose only in aggregate form our statistical analyses or demographics of users to third parties. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless we are legally required to do so in connection with law enforcement investigations or other legal proceedings.

  12. Links to Other Sites
  13. Our Web site has links to the Web sites of other state and federal agencies. In a few cases, we may link to private organizations, with their permission. Once you link to another site, you are subject to the privacy policy of that site.
    If you believe that the West Virginia Commission for National and Community Service or VOLUNTEER WEST VIRGINIA are using your personally identifiable information for a purpose other than outlined in this privacy statement, you may contact us at Lisa.A.Tignor@wv.gov.

volunteerWV.org is a program of the
West Virginia Commission for National and Community Service
710 Central Avenue, Charleston, WV 25302
Phone: 558-0111 or 1-800-WV-HELPS
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